Office Phone: 07753 788 330
What to do if you have a complaint?
We take care to provide the highest standards of advice and service. However, should you wish to make a complaint, please call our Client Liaison Team on 08000 85 85 93, email firstname.lastname@example.org or write to them at Highbank House, Exchange Street, Stockport, SK3 0ET. We will investigate the matter in line with our procedures and in accordance with the FCA Rules and will report back to you with our findings. If you are unhappy with the outcome of your complaint you can contact the Financial Ombudsman.
The Financial Ombudsman Service was set up by Parliament to sort out individual complaints that consumers and financial businesses aren’t able to resolve themselves. Details of how the Financial Ombudsman Service can help can be found on their website at www.financial-ombudsman.org.uk/consumer/complaints.htm or you can ring the consumer help line on either 0800 023 4 567 or 0300 123 9 123.
Backed by the extensive knowledge and experience of Lighthouse Group, one of the best-respected financial advice companies in the UK, I provide advice on all main areas of financial planning including: Protection; Mortgages; Equity Release; Retirement Planning; Pension Transfers; Savings; Investment; Estate Planning; Inheritance Tax mitigation and Long Term Care fees planning.
Further information about the Lighthouse Group can be found here http://www.lighthousegroup.plc.uk/
Keith has gained a wealth of experience working in large business’s before joining Lighthouse Group as a self-employed Financial Adviser.
As well as advising Keith enjoys family life and involving himself in local activities including sport and music.
Telephone: 07753 788 330
Copyright 2018 © Keith Pulford of Lighthouse Financial